By purchasing design services from us, whether directly via GoodBlogGroupie.com or an alternate form of contact, you agree to these basic terms:
- Once payment has been made, all products and services are non-refundable. Pre-purchase questions are happily answered and explained as thoroughly as necessary, but once money has changed hands, we expect you to be satisfied with your knowledge of the product and/or services and no longer in an evaluation period.
- All design service are highly dependent on communication. If you are unable or unwilling to communicate in a timely manner using specific ideas regarding your project (i.e. Helpful: “I like these blues (image link) and these fonts (font link 1, font link 2).” Unhelpful: “I like handwritten fonts but would like it to look professional, too.”), please do not hire us. As much as we’d love to, we cannot read clients’ minds, and will not be able to help you effectively.
- If you have a question about how to do something in the design/development process of your project, you are always welcome to ask. We will be happy to explain as much or as little as you are interested in learning–this is a place for growth, and our ultimate goal is for you to not have to hire us at all (though sometimes it can just be easier to have someone who already knows what to do get it done, which is why we offer paid services at all).
- Initial payment is due at the start of the project. Any portion of your balance that has not yet been paid is due at the project’s completion.
In addition, we do not by any means claim to be an authority on design, development, or blogging (or anything else mentioned on this site), but we always strive to give you the best service and/or information we are able to. We understand not every partnership can be a good fit based on a myriad of factors, but we are not advertising ourselves as “the only” or “the best” source for any of these things, though we hope to be as helpful as possible.
Good Blog Groupie reserves the right to alter these terms as necessary without notification to past, current or future clients or members.
If you have any questions about any of these terms, feel free to send us a message. We look forward to helping you succeed.